Frequently Asked Questions

We believe great design doesn’t have to cost a great deal of money. There are still companies out there that believe in helping both small and large businesses save money on design so they can have extra to build their company. By doing so, we aim to exceed your expectation, and create a long lasting relationship as you go to Branding Company.

For your convenience, The Logo Bistro accepts all major credit card to include: Visa, MasterCard, American Express, and Discover. In addition, we also accept Paypal.

For larger jobs over $500, it is our policy to collect a deposit up front of $99. Once you receive your initial design mock up and approve the layout, 1/2 of the remaining balance will need to be paid. At the point, the client is completely satisfied with the finished product, the final payment is collected and all files will be released.

It depends on the project, but most of our packages have a 2 to 3 business day turn around before you receive the initial concepts.  However, you do have the choice to select Rush Design during checkout

When you choose a package from us you will be set up with an account. Within your account you will be able to make design suggestion, check your order status, and download your design files once your order is complete.

Yes, as long as it is your image, we're happy to re-create, modify, or start from scratch on your custom design. For instance, If you have a logo that has been drawn, you can choose our “Basic logo” Package and we will turn your dull, bland logo into something that jumps off the pages of your marketing materials.

After the final design is complete we offer an updating service at a one-time cost of $25 a hour with a 1 hour minimum. If you require monthly updates, we can set you up on a monthly retainer and will take care of you site for you. For more information please contact us today to discuss your updating needs.

Absolutely. We have tried to keep our site just to the basics that will explain our services and entice potential clients. However, what is on the site is far from an exhaustive list of what we do. If you have an idea or need, please call us today!

Unless the copyright holder has given express written consent for their material to be used, we will not comply to this request. We only use royalty free and open source materials.

Once your logo has been paid in full, you will have sole ownership over the final logo design.