Money Back Guarantee

We Love Our Customers and We Want You To Be Happy

That is why, The Logo Bistro offers our clients a 100% money back guarantee. We believe that trust is the single most important factor in every business relationship. Every one of our clients should be more than happy with any services that they spend their hard earned money for, therefore, we offer a 100 % money back guarantee if you are not satisfied with the result. If you are not satisfied with the submitted designs, please get in contact with us. You can reach our support team during business hours via Phone, email, or even live-chat on the website.

Does the money back guarantee apply to all packages?

Money Back Guarantee applies to design packages only. Once you approve a design and ask for further revisions then the Money Back Guarantee becomes void. However you still qualify for 100% satisfaction guarantee which means that we will keep on working on your design until you are satisfied.

Some exceptions under which we can’t provide refund:

  • All of the initial design concepts were not created according to the customer brief Customer can claim a refund
  • Customer provides feedback and asks to revise a concept Money Back Guarantee is not valid anymore.
  • If you have already confirmed or approved the acceptance of a design, name and/or tagline, we cannot provide a refund. Your approval represents an acceptance of the final project and serves as an implicit statement of satisfaction.
  • If you have failed to communicate with us for more than 30 days.
  • If the company for whom the design was performed closes, changes its name, or undergoes other changes, we cannot provide a refund.
  • Once you have taken final delivery.